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Description
Description As name suggests, you can create groups of agents to whom you can assign tickets to just like individual agents. Every agents in the group can manage tickets assigned to the group. If you want to assign ticket to group and expect any available agent in the group to pick the ticket ticket, this add-on is for you. Email notification with recipient “Assigned Agent” is enabled, for ticket assigned to agent-group will get sent to all agents of the group.Previous Available Versions
Version- 3.0.3 Download SupportCandy – Agentgroups 3.0.3 free with our Membership planHow to Install SupportCandy – Agentgroups
- Purchase and download SupportCandy – Agentgroups from WPThemesPlug. The ZIP file is available for instant download from your account page.
- Log into your WordPress admin dashboard. Navigate to Plugins → Add New → Upload Plugin and select the downloaded ZIP file. Click Install Now.
- Activate SupportCandy – Agentgroups and follow any on-screen setup instructions or setup wizard to configure initial settings.
- Keep your installation updated. New versions appear in your WPThemesPlug account dashboard. Membership holders can install ThemaSafe for automatic updates.
Frequently Asked Questions
Is SupportCandy – Agentgroups GPL licensed?
Yes. All products on WPThemesPlug are distributed under the GNU General Public License (GPL), the same open-source license used by WordPress. You can legally use, modify, and install SupportCandy – Agentgroups on as many websites as you need.
Can I use SupportCandy – Agentgroups on multiple websites?
Yes. The GPL license allows installation on unlimited websites, including client sites, with no domain restrictions or additional fees.
Are the files safe to use?
Every file on WPThemesPlug is security-scanned for malware and compatibility-tested with the latest WordPress version before being published.
More Information
You can now, Search, Download, Install & Update GPL Themes & Plugins Directly From your WordPress Dashboard with Our Plugin ThemaSafe Plugin.
If an item update isn’t done, request update by indicating the latest version. our agents will follow up and you’ll receive an update notification within the shortest time possible.
Check with support for availability of demo data and child themes.
GPL Notice: This product is distributed under the GNU General Public License (GPL). We are not affiliated with the original developer. Trademarks and brand names belong to their respective owners.
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