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Description
Description
You can set SLA policies in settings with conditions and time. Whenever there is any activity in ticket e.g. create ticket, change status, reply ticket, etc. SLA policies are checked for it and adds first matched policy time to it.You can add it in your ticket list. By setting it default orderby in ticket list setting, you do not need to order it manually every time to check overdue tickets. This way, you can take actions on ticket as per SLA timings and keep your customers happy.Download SupportCandy – SLA for free.
Previous Available Versions
Version-
3.0.4
Download SupportCandy – SLA 3.0.4 free with our Membership plan
More Information
You can now, Search, Download, Install & Update GPL Themes & Plugins Directly From your WordPress Dashboard with Our Plugin ThemaSafe Plugin.
If an item update isn’t done, request update by indicating the latest version. our agents will follow up and you’ll receive an update notification within the shortest time possible.
Check with support for availability of demo data and child themes.
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