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Description
Description
As name suggests, you can create groups of agents to whom you can assign tickets to just like individual agents.
Every agents in the group can manage tickets assigned to the group. If you want to assign ticket to group and expect any available agent in the group to pick the ticket ticket, this add-on is for you.
Email notification with recipient “Assigned Agent” is enabled, for ticket assigned to agent-group will get sent to all agents of the group.
Previous Available Versions
Version-
3.0.3
Download SupportCandy – Agentgroups 3.0.3 free with our Membership plan
More Information
You can now, Search, Download, Install & Update GPL Themes & Plugins Directly From your WordPress Dashboard with Our Plugin ThemaSafe Plugin.
If an item update isn’t done, request update by indicating the latest version. our agents will follow up and you’ll receive an update notification within the shortest time possible.
Check with support for availability of demo data and child themes.
GPL Notice: This product is distributed under the GNU General Public License (GPL). We are not affiliated with the original developer. Trademarks and brand names belong to their respective owners.
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